Shipments and returns

Shipping your package

Packages are generally shipped within 2 days after receipt of your payment via Parcel Service with tracking and delivery without signature. If you prefer shipping via Paketdienst Extra with required signature, additional costs will be charged. Please contact us before choosing this delivery method. Whichever shipment you choose, we will provide you with a tracking number to track your package online.

Shipping costs include handling, packaging and postage. Handling costs are fixed amounts, while transport costs depend on the total weight. We recommend that you place your items in one order. We cannot merge two separate orders, so shipping costs will be charged for each order. Your package will be shipped at your own risk, but special care is taken with fragile items.

Our boxes are large enough to keep your items well protected.